This policy is not applicable to the shirts, mugs, ties, or tags purchased in the “Store” section of our website. But do not worry, of course there is a 100% money back guarantee for those items as well. Given that those transactions are shipped by zazzle.com they handle their refunds. Here is a link to their money back guarantee here
As you see, you are protected regarding all purchases in association with our site – either through zazzle.com (mugs, etc) or neuroinstincts.com (eBooks, etc)
Below is the refund policy for your purchase of
‘information products’ from us.
We think you will absolutely love our products.
However, you’re fully protected by a 100% money-back return policy.
Here’s how it works…
First 30 Days
If you are dissatisfied at any time during the first 30 days after purchase, simply return all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
After 30 Days
If for some reason you are dissatisfied more than 30 days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 30 days. We will refund that portion of the purchase price.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition). Returned physical products are subject to a re-stocking fee equivalent to 0 percent of the purchase price.
Email your refund requests to info[at]neuroinstincts.com. Please include the words “Refund Request” in the subject line of your email.
Send your written refund requests by first class postal mail to:
Attn: Refunds Department
6538 Collins Ave.
Miami Beach, FL 33141
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This refund policy was last updated on December 1, 2014.
This policy is Copyright © 2008-2014 Law Office of Michael E. Young PLLC, and licensed for use by the owner of this website at http://neuroinstincts.com/. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.